Airbus Onelogin [upd] < PLUS >
Ticket storms. IT helpdesks were flooded with "Forgot Password" requests. Worse, when a mechanic moved from the A320 Final Assembly Line to the A330 line, their digital access didn't move with them. HR had to terminate and recreate profiles, leading to gaps in productivity.
Here is the inside look at how Airbus unified the digital identity of 130,000 workers. Before OneLogin, the employee experience was frustratingly retro. A new hire in Mobile, Alabama, needed access to SAP for parts, TeamCenter for engineering, and Salesforce for CRM. airbus onelogin
Disclaimer: This article is based on publicly available architectural insights, industry best practices, and presentations given by Airbus IT leaders at events like Gartner IAM Summit. Specific internal metrics are simulated for illustrative purposes. Ticket storms
For decades, Airbus operated as a federation of giants. With major subsidiaries like Airbus Defence and Space, Airbus Helicopters, and Airbus Commercial Aircraft, the company struggled with a fragmented "Identity Sprawl." Different divisions used different directories. Mergers left legacy systems running. Employees often maintained up to a dozen different passwords. HR had to terminate and recreate profiles, leading