The chat agent was polite but direct: “I see you don’t have AppleCare+. Under the standard warranty, accidental damage isn’t covered. The repair cost for a screen replacement would be $279.”
Lena felt her stomach tighten. “But it’s a brand-new phone!” does the apple warranty cover cracked screens
She paid Apple for the repair that afternoon — $279 plus tax. As she handed over her phone, she told the tech, “I’ll be back for AppleCare+ on my next phone.” The chat agent was polite but direct: “I
Lena ended the chat and called a local repair shop instead. But even they warned: a third-party screen could void future warranty claims, and it might lose True Tone and water resistance. “But it’s a brand-new phone
If you have , the extended coverage plan, then yes — cracked screens are covered, though you’ll pay a service fee (usually $29 for iPhone, $49 for iPad). Without AppleCare+, out-of-warranty screen repair costs vary by model, typically from $129 to $379 or more.
Lena’s iPhone 14 slipped from her jacket pocket as she got out of the car. It hit the driveway corner-first — a spiderweb of cracks spread from the top left corner, and a sliver of glass flaked off.